indigo booking status

Indigo Booking Status: Everything You Need to Know

Indigo Airlines is one of the largest and most popular low-cost carriers in India. With a fleet of over 250 aircraft and flights to more than 80 destinations, Indigo has established itself as a preferred choice for millions of passengers. However, like any other airline, booking a ticket with Indigo can sometimes be a daunting task. This is where understanding the booking status becomes crucial for a smooth and hassle-free travel experience.

In this comprehensive guide, we will delve into the different aspects of Indigo booking status, including how to check it, what it means, and what to do if your booking status changes unexpectedly. Whether you are a frequent flyer or a first-time traveler with Indigo, this article aims to provide you with all the necessary information to navigate through the booking process effortlessly.

Understanding Indigo Booking Status

Before we dive into the specifics of Indigo booking status, it’s essential to understand what it actually means. Booking status refers to the current status of your reservation with the airline. This status can change based on various factors, such as seat availability, changes in the travel itinerary, and administrative updates. As a passenger, it’s crucial to stay informed about your booking status to avoid any last-minute surprises and ensure a smooth travel experience.

How to Check Indigo Booking Status

Now that we have established the importance of monitoring your booking status, let’s explore the different ways to check it with Indigo. The airline offers multiple convenient options for passengers to track their booking status, including the official website, mobile app, and customer service helpline.

The most straightforward method to check your Indigo booking status is through the official website. By navigating to the “Manage Booking” section and entering your booking reference or PNR number, you can instantly view the current status of your reservation. Additionally, the Indigo mobile app provides a user-friendly interface for passengers to check their booking status on the go, making it a preferred choice for many travelers.

For those who prefer a more personal touch, the Indigo customer service helpline is available 24/7 to assist passengers with their booking inquiries. By providing your booking details to a customer service representative, you can quickly obtain the latest information about your booking status and address any concerns or issues you may have.

Interpreting Indigo Booking Status

Now that you know how to check your booking status, it’s essential to understand the different status codes and what they signify. Indigo uses a series of alphanumeric codes to indicate the status of a booking, each with its own specific meaning. Here are some common booking status codes used by Indigo and their interpretations:

– CNF (Confirmed): This status indicates that your booking is confirmed, and you have a guaranteed seat on the flight.

– WL (Waitlisted): If your booking status shows as WL, it means that you are on the waitlist for a particular flight. This status may change to CNF if additional seats become available.

– RAC (Reservation Against Cancellation): RAC status means that while your seat is not guaranteed at the moment, you have a reservation and are likely to be allocated a seat closer to the departure date.

– REGRET: If your booking status shows as REGRET, it means that your request for a seat on the flight has been unsuccessful, and you will not be accommodated on that particular flight.

Understanding these codes is crucial for passengers to be aware of their current booking status and take necessary action if required. For instance, if your booking is waitlisted, you may need to consider alternative travel options or wait for the status to change closer to the departure date.

Factors Affecting Booking Status

Several factors can influence the booking status for Indigo flights, and it’s essential for passengers to be aware of these potential triggers. Some of the common factors that can impact booking status include:

– Seat availability: The availability of seats on a particular flight can directly affect the booking status. During peak travel seasons or popular routes, securing a confirmed booking may be more challenging.

– Schedule changes: Indigo may occasionally make changes to its flight schedules, leading to adjustments in booking status for affected passengers. It’s important to stay informed about any schedule changes that may impact your travel plans.

– Passenger changes: If there are any updates or changes to the passenger details, such as name corrections or ticket upgrades, it can result in a change in booking status.

– Payment issues: Failed payment transactions or payment discrepancies can also affect booking status, potentially leading to the cancellation or suspension of a reservation.

Managing Changes in Booking Status

In the event of a change in your booking status, whether it’s a waitlist confirmation, schedule change, or payment issue, it’s crucial to know how to manage and address the situation. Indigo provides a seamless process for passengers to manage changes in their booking status, ensuring that they are well-informed and supported throughout the process.

If your booking status changes to a waitlist or RAC, it’s advisable to regularly check for updates on the status and be prepared to make alternative arrangements if necessary. In the case of a schedule change, Indigo will typically notify affected passengers via email or SMS and provide options for rebooking or refunds as per the airline’s policy.

For any payment-related issues that impact the booking status, contacting the Indigo customer service team is the best course of action. They can provide guidance on resolving payment discrepancies and ensuring that your booking status is reinstated as per the original confirmation.


In conclusion, understanding Indigo booking status is crucial for a smooth and hassle-free travel experience with the airline. By checking your booking status regularly, understanding the different status codes, and being aware of the factors that can impact the status, passengers can navigate through the booking process with confidence.

Indigo offers convenient options for passengers to check and manage their booking status, whether it’s through the official website, mobile app, or customer service helpline. By staying informed and proactive, passengers can address any changes in their booking status effectively and ensure that their travel plans are on track.

Next time you book a flight with Indigo, remember to keep a close eye on your booking status and be prepared to take necessary action if the status changes. With the right knowledge and resources at your disposal, you can make the most of your travel experience with Indigo Airlines. Safe travels!

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