indigo pnr

Indigo PNR: Everything You Need to Know

If you have ever booked a flight with the popular Indian budget airline, IndiGo, you may have come across the term “IndiGo PNR”. PNR, which stands for Passenger Name Record, is a unique code assigned to each passenger’s reservation or ticket. In the case of IndiGo, the PNR is a crucial element of the booking process, and understanding how it works can help make your travel experience smoother and more enjoyable. In this article, we will take an in-depth look at IndiGo PNR, covering everything from its importance to how to locate it and what to do with it once you have it.

Importance of IndiGo PNR

The IndiGo PNR is a vital piece of information for both passengers and the airline. It is a unique identifier that allows the airline to track and manage individual reservations efficiently. When you book a flight with IndiGo, your PNR is generated and included in your booking confirmation. This code is used to link all your travel details, such as flight timings, seat assignments, and contact information, to your specific reservation. It also allows you to make changes to your booking, such as upgrading to a higher class, selecting different seats, or adding extra luggage.

For passengers, the IndiGo PNR is essential for accessing their booking information, checking in online, and managing their travel arrangements. It serves as a reference point for all communication with the airline, whether it’s to inquire about flight status, request special assistance, or make any modifications to the booking.

How to Locate Your IndiGo PNR

Once you have completed your booking with IndiGo, you will receive a confirmation email containing all the details of your reservation, including your PNR. If you have booked through a travel agent or a third-party website, they will also provide you with the PNR as part of the booking confirmation.

Alternatively, if you have created an account on the IndiGo website or mobile app, you can access your PNR directly through your account dashboard. Once logged in, look for the “Manage Booking” or “My Trips” section, where you should be able to view and manage your reservation by entering the necessary details, including your PNR and last name.

In case you are unable to locate your PNR, you can always contact IndiGo’s customer service, either through their website, call center, or at the airport, and they will assist you in retrieving the information.

What to Do with Your IndiGo PNR

Once you have your IndiGo PNR, there are several things you can do to manage your booking and ensure a smooth and stress-free travel experience.

1. Check-in Online: Using your PNR, you can check in for your flight online up to 48 hours before departure. This allows you to select your preferred seat, print your boarding pass, and avoid long queues at the airport check-in counters.

2. Manage Your Booking: Whether you need to change your travel dates, upgrade your ticket, or add extra baggage, your PNR is necessary for accessing and modifying your booking details.

3. Check Flight Status: You can use your PNR to verify the status of your flight, including any delays, cancellations, or gate changes. This can be particularly helpful for staying informed about any potential disruptions to your travel plans.

4. Contact Customer Service: By providing your PNR, you can easily communicate with the airline’s customer service team regarding any inquiries or issues related to your reservation.

In addition to these practical uses, having your IndiGo PNR on hand will give you peace of mind and greater control over your travel arrangements.

Interesting Facts about IndiGo PNR

While the concept of an airline PNR may seem straightforward, there are some interesting details about IndiGo’s PNR system that travellers may not be aware of.

1. PNR Format: The PNR code issued by IndiGo consists of six characters, a mix of letters and numbers. These characters are randomly generated and do not carry any specific meaning, making each PNR unique to a passenger’s reservation.

2. Non-transferable: It’s important to note that an IndiGo PNR is non-transferable, meaning it cannot be re-assigned to another passenger. Each PNR is linked to the individual’s personal and travel details, and therefore cannot be used for any other purpose.

3. Secure Access: IndiGo takes the security and privacy of passenger information seriously. As such, the PNR is a secure identifier that should not be shared with anyone unless necessary, such as when seeking assistance from the airline or a travel agent.

4. Historical Record: The PNR is not just a temporary reference for your current travel plans; it also serves as a historical record of your past reservations with IndiGo. This can be useful for tracking your travel history or retrieving old booking details.

Overall, understanding and utilising your IndiGo PNR effectively can greatly enhance your travel experience with the airline, giving you greater control and convenience when managing your bookings.


In summary, the IndiGo PNR is a crucial element of the airline’s booking process, providing a unique identification code that links passengers to their travel reservations. By understanding the importance of the PNR, knowing how to locate it, and utilising it effectively, passengers can take full advantage of the convenience and flexibility it offers. Whether it’s checking in online, managing bookings, or staying informed about flight status, the IndiGo PNR empowers passengers to have a smoother and more enjoyable travel experience. So, next time you book a flight with IndiGo, make sure to keep your PNR handy, as it will be your key to hassle-free travel.

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